Shipping Policy

Here at FaceMaskSource.com, we are dedicated to making sure our customers get their purchases as promptly as possible. Because of this, we worked out a new shipping policy to cater to our clients’ urgent needs. We offer three shipping tiers— Standard Shipping, Expedited Shipping, and Free Shipping.

Shipping TierDelivery Method and SpeedPricing
Standard ShippingUSPS First Class – 5 to 10 Business Days$ 4.95
Expedited ShippingUSPS Priority Mail – 2 to 5 Business Days$ 7.95
Free ShippingSame as Standard on orders above $75$ 0.00
Domestic Shipping Tiers

Handling Time

Orders placed after 11 AM EST will begin to be processed the following business day. As such, the estimated date of delivery must be adjusted to accommodate this cutoff. For example, if a Standard Shipping order is placed at 12 PM EST on Tuesday, the order will be processed on Wednesday and the delivery speed will take effect on the shipping day.

Payment Information

Visa, MasterCard, American Express, Discover and all Major Credit/Debit Cards

Shipping Restrictions

All orders require a valid shipping address.
Domestic shipping is limited to the 48 contiguous United States.

International orders shipping is calculated per product via USPS, unless expedited shipping is selected in which case they will be shipped via FedEx or DHL.

Domestic Orders over $75 qualify for free shipping unless otherwise specified.
International orders over $150 qualify for free shipping unless otherwise specified.

Oversized Items

Unfortunately, our expedited shipping services do not apply to the oversized items in our store. During the shopping process, customers will be notified if their purchases are classified as oversized. For more information, you may contact our customer support team at support@FaceMaskSource.com.

Backorders

FaceMaskSource.com does not usually take back orders or process reshipments. However, certain products in which a backorder or pre-order is available will be identified as such.

Damaged Goods

If an item arrives and it has been visibly damaged in transit, please contact the FaceMaskSource.com customer support team immediately. Claims are handled by the shipping company, but FaceMaskSource.com will offer assistance to customers to the best of its ability.

If you have any questions regarding our shipping policy, please contact us at support@FaceMaskSource.com.